At Lovinity, our jewelry transcends adornment, embodying timeless artistry and personal storytelling. Each piece is crafted from 14k gold and ethically sourced lab-grown diamonds—materials chosen for their durability, purity, and symbolism of resilience. Whether you're seeking an everyday treasure or a custom design for life’s defining moments, Lovinity offers collections that celebrate your journey with sophistication and meaning.

Lovinity draws inspiration from universal themes of love, resilience, and unity. Our creations merge modern minimalism with timeless symbolism, reflecting elements of nature, sacred geometry, and personal growth. Every design tells a story, inviting wearers to connect with their inner strength and values.

Born from a passion for craftsmanship and storytelling, Lovinity is a celebration of resilience and enduring beauty. Inspired by our founder’s personal journey of resilience, we craft jewelry that symbolizes life’s most profound moments, blending ethical practices with artisanal precision to create heirlooms that honor your story.

Lovinity was founded by Joseph Hanan, a seasoned diamond expert with over a decade of experience in fine jewelry design. Joseph’s vision was to redefine jewelry as more than an accessory—a meaningful extension of one’s personal journey and values.

Being part of Lovinity means contributing to a brand rooted in purpose, artistry, and emotional connection. Each piece we create is an opportunity to bring joy and meaning to our customers' lives. The collaborative environment inspires us to continually innovate while honoring timeless traditions.

Absolutely. Lovinity uses 100% genuine materials, including certified conflict-free diamonds and 14k gold, to uphold our commitment to authenticity and quality. Each piece is backed by a guarantee of craftsmanship and ethical integrity.

Our most-loved designs include the Unity Collection, featuring interlocking motifs symbolizing eternal connection. Customers adore these versatile pieces for their understated elegance and ability to commemorate life’s milestones.

Lovinity jewelry is cherished for its versatility. Our customers wear these meaningful pieces daily and for special occasions—engagements, anniversaries, corporate events, or personal celebrations. Each design transitions effortlessly from intimate moments to grand milestones.

Lovinity appeals to individuals who value timeless elegance, resilience, and meaningful design. Our customers range from professionals and creatives to collectors—all seeking jewelry that reflects their unique story and personal values.

Sustainability is woven into Lovinity’s ethos. We proudly use ethically sourced diamonds, recycled metals, and eco-friendly packaging. Our goal is to create timeless jewelry that aligns with both beauty and responsibility.

Lovinity’s appeal is universal, with customers spanning the U.S., U.K., and select global regions. Many are drawn to our shared values of craftsmanship, unity, and personal connection.

While Lovinity maintains a distinct identity, our commitment to craftsmanship and storytelling places us among industry leaders who value meaning and artistry in their designs. We focus on creating pieces that resonate with the heart and soul, blending innovation with timeless traditions.

Lovinity is a trusted name in fine jewelry, known for its ethical sourcing, authenticity guarantees, and secure transactions. Our dedication to integrity ensures every customer enjoys a seamless, trustworthy experience.

At Lovinity, our pricing reflects the unparalleled craftsmanship, ethically sourced materials, and personal service that define our brand. If you find a comparable item, we encourage you to reach out—we’re happy to review and ensure you receive exceptional value and experience.

Prices for each piece are listed on our product pages. For custom designs or additional details, please contact our customer concierge team for tailored assistance.

Lovinity’s pricing reflects our commitment to quality and artistry. We occasionally offer promotions, so please subscribe to our newsletter for updates. For bespoke creations, we collaborate closely to align with your vision and budget.

Real-time stock availability is displayed on our website. In-stock items ship promptly, while custom or made-to-order pieces may require additional production time. These details are provided on each product page.

Yes, we offer gift shipping. Simply provide the recipient’s address during checkout, and we’ll ensure the piece arrives beautifully packaged. For an extra touch, include a personalized note at no additional cost.

At Lovinity, quality takes precedence. Our rigorous inspection process ensures every item meets the highest standards before shipment, which may take slightly longer than other brands.

Each Lovinity piece is accompanied by a Certificate of Authenticity, detailing its materials and craftsmanship. Our commitment to quality and transparency ensures that what you see is exactly what you receive.

We understand that some moments can’t wait. For in-stock items, we offer expedited shipping options to ensure your piece reaches you as quickly as possible. For custom or made-to-order designs, please contact our customer service team to explore expedited production. We’ll do our best to accommodate your timeline while maintaining the precision and quality Lovinity is known for.

We take care to provide accurate descriptions and measurements for every pendant and chain in our collection. To ensure a perfect match, please review the details listed on the product page. If you have questions or need recommendations, our customer concierge team is happy to assist in finding the ideal pairing for your jewelry.

Customizing your jewelry is a special way to make it truly yours. Costs for customizations vary depending on the design, materials, and complexity of the adjustments. Share your ideas and the specific item number with our team, and we’ll provide a personalized quote to bring your vision to life.

Every Lovinity piece is backed by a warranty that covers manufacturing defects as outlined in our store policy. This reflects our commitment to quality and craftsmanship. Please visit our warranty page or contact customer service for complete details, including how to activate or use your warranty.

We believe in transparency and trust. With every purchase, you’ll receive:

• A detailed receipt for your records.
• A Certificate of Authenticity that guarantees the materials and craftsmanship of your piece.
• Any applicable warranty documentation for peace of mind.

For custom pieces, we’ll also include information specific to the design and materials used, so you can fully appreciate the artistry behind your jewelry.

At Lovinity, creating a custom piece is a deeply personalized experience. The cost of your custom jewelry depends on factors like the complexity of the design, the materials chosen, and the time required to bring your vision to life. Custom projects typically start at $5,000 to ensure we meet the highest standards of quality and craftsmanship. Share your design vision with us, and we’ll provide a detailed quote, working closely with you to ensure your piece reflects your style and story while staying within our policies.

The time required to craft your custom piece depends on the intricacy of the design and material availability. On average, custom pieces take 3 to 6 weeks from the moment the design is finalized. We’ll keep you informed at every stage, from sketch approval to final production. If you need your piece by a specific date, let us know as early as possible, and we’ll do our best to accommodate your request.

At Lovinity, we prioritize quality and artistry in every piece we create. While we aim to work within your budget, we do not compromise on materials or craftsmanship. If cost is a concern, our team can explore alternative materials or design adjustments to create a piece that aligns with your financial goals while upholding the Lovinity standard of excellence.

Once your order for a custom photo pendant is confirmed, our team will guide you through submitting your photo. You can securely upload your image through a link provided by our customer service team or email it to service@lovinitydiamond.com. For the best results, please ensure your photo is high resolution, as this ensures clarity and precision in your finished piece.

At Lovinity, we accept all major credit and debit cards, PayPal, and bank transfers for your convenience. We also offer flexible financing options through trusted partners to make your purchase more accessible. For detailed information on payment methods, please refer to our Payment Policy or contact our customer care team for assistance.

The price per gram for gold or silver depends on current market rates and the specific alloys used in our jewelry. For precise pricing, please refer to the product page of the item or reach out to our customer care team for quotes on custom specifications.

Diamond pricing varies based on the 4 Cs: cut, color, clarity, and carat weight. At Lovinity, our diamonds are carefully selected to meet our exceptional quality standards, and prices reflect the craftsmanship and materials used. For personalized inquiries or custom designs, contact us to explore options that suit your needs and budget.

Creating an account is simple! Click on the Person icon on the top right corner of our website and locate the sign up tab under the login button. Then, fill out your details. With an account, you can track your orders, save your wishlist, and enjoy a tailored shopping experience with Lovinity.

Log in to your Lovinity account by clicking the “Login” button on our website and entering your email and password. If you’ve forgotten your password, simply use the “Forgot Password” feature, or contact our customer service team for support.

Making a payment on our website is secure and straightforward. Choose your preferred payment method at checkout, follow the prompts, and complete your transaction. Lovinity uses state-of-the-art encryption technology to protect your data and ensure a seamless checkout experience.

While we do not offer traditional layaway plans, Lovinity provides flexible financing options through Affirm, allowing you to enjoy your jewelry now while paying over time. For more information, contact us or explore this option at checkout.

Yes, we’re pleased to offer financing through Affirm. This allows you to purchase your piece now and pay over time with manageable payments. Select this option at checkout to apply, and enjoy a seamless approval process.

Absolutely. By choosing our financing option at checkout, you can receive your jewelry immediately and pay in installments. Approval is quick and transparent, ensuring a hassle-free experience.

Yes! Our financing plans let you spread payments over a set period. Choose this option at checkout, and Affirm will present flexible plans tailored to your budget.

Your monthly payment depends on the total purchase price, the financing plan chosen, and your credit terms. You can view an estimated payment amount during checkout before finalizing your purchase.

Yes, we accept pre-paid debit cards. However, please note that this payment method may require additional verification steps, which could extend processing times slightly. For the quickest experience, we recommend using a standard debit or credit card.

We accept money orders as payment. However, please be aware that processing your order will take longer, as funds must be verified before production or shipping. If you’d like to pay by money order, please contact us for detailed instructions.

Lovinity does not accept personal or business checks as payment. However, you can use other options, such as bank transfers, credit cards, or PayPal, for a secure transaction.

As an online business, Lovinity does not accept cash payments. If you’re visiting one of our physical locations, cash payments may be arranged for custom orders or in-person purchases.

In-stock items typically ship within 2-3 business days of order confirmation. For made-to-order or custom designs, production times vary, and we’ll communicate an estimated timeline during the ordering process.

Yes, you can specify a different shipping address during checkout. Please double-check the accuracy of your shipping details to avoid delays, as discrepancies may require additional verification to ensure order security.

Verification is an essential security measure designed to safeguard your purchase. At Lovinity, we confirm your payment details and personal information to protect against fraudulent activity. This process ensures that every transaction meets the highest standards of safety, giving you peace of mind while shopping with us. It may involve validating your identity, billing details, and payment method.

Yes, any request for ID verification will come directly from Lovinity or our trusted verification partners. This is a standard procedure for certain transactions, especially high-value orders or cases where payment information needs further validation. We may ask for a photo ID and the card used for payment to ensure your identity matches the purchase details, strengthening the security of your transaction.

If your funds were returned, it’s likely due to an incomplete verification process or missing information required to finalize your order. Please check your email for any correspondence from Lovinity requesting additional verification materials. If no action is taken, the transaction will be canceled, and funds will automatically be returned to your account.

Even as a loyal Lovinity customer, certain circumstances may trigger additional verification, such as updates to your billing details, changes in payment methods, or security measures prompted by our system. These steps are essential to maintain the highest level of security for every transaction, no matter how long you’ve been shopping with us.

Submitting your materials is simple and secure. Follow the instructions in our verification request email, which will typically include a link for securely uploading your ID and payment card images. Alternatively, you can send the required materials to service@lovinitydiamond.com.Please ensure:

• Your photos are clear and include all necessary information.
• Sensitive details, such as your full card number or CVV, are obscured to protect your privacy.

Our team will process your verification promptly so you can proceed with your purchase.

Lovinity uses only the finest materials, including 14K gold, Platinum, and ethically sourced diamonds. Our commitment to superior craftsmanship ensures that every piece is not only elegant but also built to stand the test of time. Whether it’s an everyday essential or a bespoke design, each piece reflects our dedication to quality and artistry.

Absolutely. Lovinity prioritizes ethical sourcing and sustainability in everything we do. Our materials are responsibly sourced from trusted suppliers who uphold high standards for workers, the environment, and local communities. All our diamonds comply with the Kimberley Process, and we incorporate recycled materials to minimize our environmental impact.

The timeline for creating your jewelry depends on its design and complexity:

• In-stock items: Ship within 2-3 business days.
• Custom or made-to-order pieces: Typically require 3-6 weeks.

Every piece undergoes a rigorous quality inspection to ensure it meets Lovinity’s impeccable standards before it’s shipped. We’ll keep you updated every step of the way.

The majority of our jewelry is designed and crafted in-house, including our exclusive collections and custom designs. For select pieces, such as certain chains or popular styles, we partner with trusted artisans who meet Lovinity’s high standards for quality and design. Regardless of origin, each piece is carefully inspected to uphold our reputation for excellence.

Weights vary depending on the design, materials, and size of the piece. Estimated gram weights are provided on most product pages for guidance. If you require more information, reach out to us at service@lovinitydiamond.com. For custom orders, a more precise weight can be shared once the design is finalized.

While we strive for accuracy, slight variations in weight can occur due to differences in material density, alloy composition, and the handcrafted nature of our pieces. Rest assured, any differences are minimal and fall within industry standards.

Gold carats represent the purity of gold used in jewelry:

• 24K: Pure gold, valued for its brilliance but softer and less practical for everyday wear.
• 18K: 75% pure gold, offering a luxurious appearance with enhanced durability.
• 14K: 58.5% pure gold, prized for its exceptional balance of elegance, strength, and everyday wearability.

At Lovinity, we focus exclusively on 14K gold and platinum to ensure a timeless combination of beauty and durability. Our 14K gold provides lasting elegance for daily wear, while platinum offers a refined, enduring option for those seeking the pinnacle of luxury. This careful curation reflects our commitment to crafting pieces that stand the test of time.

Yes, platinum is available as a variation for our engagement rings. Known for its rarity, strength, and timeless luster, platinum is an excellent choice for those seeking lasting elegance. Its natural hypoallergenic qualities and resistance to tarnish ensure enduring beauty and comfort, perfectly aligning with Lovinity’s commitment to refined, heirloom-worthy creations.

Even the simplest designs involve multiple stages, including crafting, finishing, and meticulous quality control. Custom and made-to-order pieces require additional time to ensure every detail meets Lovinity’s exacting standards. We appreciate your patience, as this care ensures a piece you’ll treasure for a lifetime.

Many of our chains are crafted in-house, while others are sourced from trusted artisans renowned for their craftsmanship. Regardless of origin, every chain undergoes strict quality inspections to meet Lovinity’s high standards.

At Lovinity, we focus on 14K and Platinum, which offer the perfect blend of beauty, strength, and luxury. We do not produce jewelry below 14K gold, as lower carat golds contain less pure gold and do not meet our standards for fine jewelry.

We understand the sentimental value of personal gemstones. While Lovinity specializes in using our carefully selected materials to ensure the integrity of each design, we’re happy to discuss incorporating your stones. Contact our customer service team to explore options, keeping in mind that adjustments may impact the piece’s structure and warranty.

Yes, you can add an appraisal to your order during checkout for $150. If you forgot to select this option, contact our Concierge Team at service@lovinitydiamond.com within 24 hours of purchase.The appraisal includes a detailed description of your jewelry, such as its materials, diamond quality, and value. This document is designed to assist you in securing insurance coverage with a trusted third-party provider, ensuring your investment is protected.

If you require an additional appraisal after your purchase, Lovinity can arrange one for a fee. Simply contact our customer service team for pricing and scheduling. Alternatively, you may consult a certified independent appraiser for future evaluations.

Lovinity does not directly provide insurance; however, we highly recommend securing coverage through reputable providers such as Jewelers Mutual or your personal insurance company. The appraisal we provide will include all the necessary details to facilitate this process.

Yes, all Lovinity pieces come with a one-year warranty covering manufacturing defects. Please note that this warranty does not cover wear and tear, improper use, or unauthorized alterations. For full details, refer to our warranty policy.

Absolutely. Every Lovinity piece undergoes a rigorous quality control process to ensure it meets our exacting standards for craftsmanship, durability, and aesthetic perfection. Each item is carefully inspected before being shipped to you.

The 4 Cs—Cut, Color, Clarity, and Carat Weight—are the global standard for evaluating diamond quality:

• Cut: Impacts how a diamond reflects light and sparkles.
• Color: Refers to the lack of color, with D being colorless and Z showing noticeable color.
• Clarity: Measures internal or external imperfections, with Flawless being the highest grade.
• Carat Weight: Indicates the diamond’s size.

At Lovinity, our diamonds are meticulously selected to exceed industry standards, offering only stones graded higher than F in color and greater than VS2 in clarity, ensuring unparalleled brilliance and purity.

Color measures the absence of color in a diamond, graded on a scale from D (colorless) to Z (noticeable color). The less color, the rarer and more valuable the diamond. Lovinity offers diamonds in the higher grades to ensure brilliance and exceptional beauty.

Clarity assesses the presence of imperfections, known as inclusions or blemishes. Grades range from Flawless (no visible imperfections) to Included (visible imperfections). Lovinity primarily offers diamonds with higher clarity grades for maximum brilliance.

The cut determines how well a diamond is shaped and faceted, influencing its ability to reflect light. Lovinity offers diamonds with Ideal and Excellent cuts to ensure maximum sparkle and beauty.

Carat weight refers to a diamond’s size based on weight, with 1 carat equaling 0.2 grams. At Lovinity, we provide detailed information about carat weight to help you make an informed choice.

Lovinity offers diamonds of exceptional quality, with all stones graded higher than F in color and greater than VS2 in clarity. This includes Very Very Slightly Included (VVS) diamonds, which are nearly flawless with inclusions visible only under magnification. Detailed specifications for each diamond are provided on our product pages to ensure complete transparency and confidence in your selection.

We recommend contacting trusted providers like Jewelers Mutual or adding coverage to your homeowner’s insurance policy. The appraisal we provide will help you document your jewelry’s value for seamless coverage.

If you lose your appraisal, please contact us within 14 days of your purchase for a replacement. After this timeframe, we may not be able to issue a new appraisal, and you may need to consult an independent appraiser.

If you need a replacement receipt, contact us with your order details, and we’ll provide a digital copy after verifying your purchase.

Aftermarket diamonds are genuine diamonds added to a jewelry piece after its initial creation, typically as a customization. At Lovinity, we do not currently work with aftermarket diamonds unless specifically requested by the customer. Should you wish to incorporate aftermarket diamonds, our team will ensure they meet Lovinity’s strict quality standards.

Slight variations in weight may occur due to handcrafted details and metal density differences. These minimal differences are within industry standards, and Lovinity guarantees the quality and integrity of every piece.

If your package hasn’t arrived within the expected delivery timeframe, start by checking the tracking details provided in your shipping confirmation email. If the status shows a delay or the package cannot be located, please contact Lovinity’s customer service team immediately at service@lovinitydiamond.com. We’ll work closely with the shipping carrier to locate your package or, if necessary, arrange for a replacement according to our shipping policy.

Lovinity ships all orders using secure and insured methods through trusted carriers such as FedEx, UPS, or USPS. Domestic orders are shipped with priority services, while international shipments are handled by carriers specializing in global delivery. Detailed shipping information, including the carrier and service level, will be provided during checkout and included in your confirmation email.

For in-stock items, shipping typically occurs within 2-3 business days following order processing and payment verification. Custom or made-to-order pieces require additional 3-6 week production time, which will be noted at checkout. You’ll receive a notification with tracking details once your order has shipped.

You can update your shipping address before your order has shipped by contacting our customer service team promptly. Once your package is in transit, changes to the address may not be possible, but you can work with the carrier to request redirection if needed.

Yes, you will receive an email with your tracking number once your order ships. This allows you to follow your package’s progress in real time. If you have an account with Lovinity, your tracking details will also be accessible through your account dashboard.

Yes, due to the value of our jewelry, we require a signature upon delivery to ensure secure receipt. If no one is available to sign, the carrier will attempt redelivery or provide instructions for pickup at a nearby location.

If no one is available to sign at the time of delivery, the carrier will leave a notice with instructions for redelivery or pickup from a local facility. Please follow the carrier’s instructions to ensure timely receipt of your package.

Yes, all shipments from Lovinity are fully insured against loss or damage during transit. This ensures your jewelry is protected from the moment it leaves our facility until it’s securely delivered to you.

If your package is stolen during shipping, please file a police report immediately and contact our customer service team at service@lovinitydiamond.com. We will assist you with initiating an insurance claim with the carrier and work to provide a resolution or replacement according to our shipping policy.

Yes, you can arrange to pick up your package from a carrier facility if this option is available. Be sure to bring valid identification that matches the shipping address on your order. Contact the carrier directly to confirm pickup details and ensure secure handling.

Unfortunately, Lovinity cannot waive duty fees or taxes for international shipments. These fees are determined by your country’s customs regulations and are the responsibility of the recipient. We recommend checking with your local customs office for any applicable charges before placing your order to avoid surprises.

Refunds are issued according to Lovinity’s return policy. If your order qualifies for a return, contact our customer service team to initiate the process. Once we receive and inspect the item, a refund will be processed to your original payment method. Click this link to see our full return policy.

If your purchase doesn’t meet your expectations, Lovinity offers a flexible return policy. You can return or exchange the item within 30 days of delivery, provided it is unworn, in original packaging, and meets our return criteria. Please refer to our full return policy for detailed instructions.

You may be eligible for a full refund if your return meets Lovinity’s policy conditions. Items must be in unworn, original condition and returned within 30 days of receipt. Please note that custom or personalized pieces are not eligible for refunds. Contact our customer service team for assistance.

We understand delays can be frustrating. If your order has exceeded the communicated production or shipping timeframe, reach out to us to discuss your options, including potential refunds. Please note that custom and made-to-order items follow specific timelines and may not qualify for immediate refunds.

Expedited shipping fees, such as 2-day or overnight options, are non-refundable. These fees are for the delivery service and are independent of production timelines. For clarity or assistance with your order, contact our team.

We sincerely apologize if your experience has been less than satisfactory. Please connect with our customer service team directly so we can address your concerns and work toward a resolution, including refunds if applicable. Your satisfaction is important to us.

Restocking fees are necessary to cover the handling of returned items but may be waived under specific circumstances, such as a mistake on our part or a defect in the product. Please contact us to discuss your situation, and we’ll review it accordingly.

Lovinity does not currently have a formal trade-in program. However, we are open to evaluating trade-ins on a case-by-case basis. Please reach out to us with details about your item for consideration.

Lovinity guarantees the authenticity of all materials used in our jewelry. If you believe there is an issue, please contact us immediately with supporting documentation from a certified appraiser. We’ll conduct a full review and take appropriate action, including replacements or refunds if necessary.

Due to the handcrafted nature of our jewelry, slight variations in gram weight are possible. If the difference is significant, please contact our customer service team, and we’ll investigate to ensure your piece aligns with our standards.

At Lovinity, we uphold strict quality control and stand behind the authenticity of our products. If another jeweler has raised concerns, we ask that you provide us with a certified report from an independent appraiser. Our quality assurance team will thoroughly review the findings to address your concerns.

Lovinity currently does not purchase jewelry from customers. Our focus is on crafting high-quality, original designs. For reselling options, we recommend consulting with local jewelers or established resale platforms.

While Lovinity does not have a standard trade-in program, we may evaluate trade-ins on a case-by-case basis. Contact us with details about your piece, and we’ll discuss potential options with you.

If your Lovinity piece requires repair, we’re here to help. Simply contact our customer service team at service@lovinitydiamond.com with details about the issue, and we will guide you through the next steps. Once your item is received, our expert artisans will assess it and provide a detailed estimate and timeline for the repair.

Repair costs depend on the nature of the damage and the work required. After evaluating your piece, we’ll share a transparent cost estimate before starting any repairs. Repairs covered under our warranty are free of charge; otherwise, repair fees will apply.

Most repairs are completed within 2–4 weeks. However, timelines may vary based on the complexity of the repair and material availability. We’ll keep you informed throughout the process and notify you as soon as your piece is ready to ship.

Currently, Lovinity does not sell or replace watch batteries. For this service, we recommend visiting a certified watch repair specialist or a trusted local jeweler.

Lovinity primarily offers repair services for items purchased directly from us. While we appreciate your trust, we cannot guarantee repairs on pieces from other jewelers due to differences in materials and design specifications. We recommend reaching out to the original seller or a local repair expert for assistance.

Customers are responsible for shipping their items to us for repair. We recommend using a secure, insured shipping method to ensure your piece arrives safely. Once the repair is complete, Lovinity will cover the cost of shipping the item back to you. Please keep your tracking details, and don’t hesitate to contact us if you have any questions.